PROBABLE CAUSES

Power cord not plugged in or not properly connected to balance or defective

SOLUTION

Check if the power supply output voltage corresponds with that indicated on the balance label.
Make sure that the interchangeable plug of the balance universal power supply has been attached properly/completely to the power supply.
Replace the power supply with a new one.

ONLY for Moisture Analyser

PROBABLE CAUSES

The green light on the switch does not turn on.
The light switch is in position 1, but the oven is not working.

SOLUTION

Make sure the power cord is plugged in correctly.
Check that the fuses in the connector socket are well positioned.
Make sure that the connection cable between balance and oven is connected.

ONLY for Printers

PROBABLE CAUSES

The power supply is not connected.
The switch on the side is not in the ON position.
The connected power supply is not the right one

SOLUTION

Insert the power plug on the rear of the printer and then plug the cable into the wall outlet
Move the slide on the side of the printer to ON position.
Make sure the power supply is the right one (12V dc 1A).

Error messages for all models

MEANING

Weight not stable after operation of tare.

POSSIBLE SOLUTIONS

Protect the balance from air flows or from vibrations of the working table

Error messages for i-Thermo moisture analyzer

MEANING

Error in inserting the data

POSSIBLE SOLUTIONS

Error Message on Displays


MEANING
Over-range condition

POSSIBLE SOLUTIONS
Unload the weights loaded on the pan

MEANING
Under-range condition

POSSIBLE SOLUTIONS
Place properly pan and underpan