PROBABLE CAUSES

Power cord not plugged in or not properly connected to balance or defective

SOLUTION

Check if the power supply output voltage corresponds with that indicated on the balance label.
Make sure that the interchangeable plug of the balance universal power supply has been attached properly/completely to the power supply.
Replace the power supply with a new one.

ONLY FOR MODEL: Moisture Analyser

PROBABLE CAUSES

The green light on the switch does not turn on.
The light switch is in position 1, but the oven is not working.

SOLUTION

Make sure the power cord is plugged in correctly.
Check that the fuses in the connector socket are well positioned.
Make sure that the connection cable between balance and oven is connected.

ONLY FOR MODEL: Printer TLP-50

PROBABLE CAUSES

The power supply is not connected.
The switch on the side is not in the ON position.
The connected power supply is not the right one

SOLUTION

Insert the power plug on the rear of the printer and then plug the cable into the wall outlet
Move the slide on the side of the printer to ON position.
Make sure the power supply is the right one (12V dc 1A).

ONLY FOR MODEL: Printer DPP-250

PROBABLE CAUSES

The power supply is not connected properly.
The connected power supply is not the right one

SOLUTION

Insert the power plug on the rear side of the printer and then plug into the wall outlet
Make sure the power supply is the correct one (9V dc 1A).

Error Message on Displays


MEANING

Over-range condition

POSSIBLE SOLUTIONS

Unload the weights loaded on the pan

MEANING

Under-range condition

POSSIBLE SOLUTIONS

Place properly pan and underpan

Common error for all models

MEANING

Weight not stable after operation of tare.

POSSIBLE SOLUTIONS

Protect the balance from air flows or from vibrations of the working table

MODEL: MG, MGW, LG, LGW

MEANING

Weight of samples for the piececounting function not adequate or unstable.

POSSIBLE SOLUTIONS

Select a bigger number of samples or protect the balance from vibrations.

MODEL: MG, MGW, LG, LGW

MEANING

Weight cannot get stable in percentual weighing mode

POSSIBLE SOLUTIONS

Protect the balance from environment disturbs.

MODEL:i-Thermo moisture analyzer

MEANING

Error in inserting the data

POSSIBLE SOLUTIONS